Executive Summary
Chapter 1 - Spence states that “having a clear, vivid, and compelling vision, the first principle of business success, is without question an essential component in building a successful company”(17). This statement could not be truer given the fact that any company or corporation that starts from the ground up MUST have a marketing plan. A marketing plan usually consists of a SWOT analysis and a mission statement. Spence goes into a little more depth, yet he simplifies the fundamentals on how to create vision, mission, purpose, core values, and guiding principles. However, many companies use different terminology for the same thing.
Chapter 2 – The future of any company is straightforwardly tied to the ability and people you have working with you. Throughout Spence’s experiences in the business world and hundreds upon thousands of research studies he has conducted “clearly demonstrate that no organization can survive unless one of their major strategies revolves around talent management” (37). Without the proper staff or group of individuals that do not show their talent or skill will directly lead to any company’s downfall.
Chapter 3 - Spence talks about the key skills for superior communication which can be expressed by seven key ideas, which include: body language, the four levels of listening (ignoring the other person, listening while distracted, focused listening, and deep listening), sensory modes, logic versus emotion, hot words, and dealing with conflict
Chapter 4 - Having a sense of urgency is one of the key determinants in most businesses today that strive for competitive advantage. Seizing opportunities when they present themselves is the key to one simple facet of business: speed equals success.
Chapter 5 -This chapter discusses the “Nine Steps to Ensure Disciplined Execution.”
Chapter 6 - The four key principles to any successful business are quite simple: show up on time, keep promises, be extremely polite, and give a little bit more than is expected of you
The Ten Things Managers Need to Know fromAwesomely Simple: Turning Essential Business Strategies for Turning Ideas into Action
1. Managers should adopt a clear, vivid, and compelling vision. By doing this managers have a much better chance of having a successful business.
2. Managers should know what their values are for their organization. By knowing your core values one can efficiently adopt a successful business strategy.
3. Managers should find the best people. By having the best people working for you who are the most qualified will give your corporation a competitive advantage.
4. Managers should understand the simple formula of Talent X Culture = Profit. Having the top talent and a pleasant work culture a company can earn millions.
5. Manager should adopt a great system of communication. By have a clear and concise communication with everyone involved in the company give the workers a clear understanding on what is going on and affecting them and the company.
6. Managers should communicate on ANY basis. One must be brutally honest all the time when communicating whether it is good or bad. Do not “sugar-coat” communication.
7. Having a sense of urgency put the manager’s company ahead of the game. Speed = Success!
8. Having a disciplined execution in every task makes the company more focused and motivated. One must use the nine steps to ensure disciplined execution.
9. Focusing completely on your customers is the hallmark of any successful business. Having strong customer focus is the “foundation of any successful company”
10. The four key principles to any successful business are quite simple: show up on time, keep promises, be extremely polite, and give a little bit more than is expected of you. Adopting these principles in an organization will create a strong ethos.
Introduction
John Spence believes that every business should operate around a certain set of “awesomely simple” principles that all businesses should follow. Spence states that “the real challenge, and the foundation for lasting business success, is the consistent and disciplined application of just six principles, day in and day out, in every part of your organization” (3).
Those six principles are having a vivid vision, the best people, a robust communication, a sense of urgency, disciplined execution, and an extreme customer focus. If these six principles are focused on relentlessly, they will then form the foundation of a successful business. However, even though these principles may seem “simple,” Spence states that they are not “easy to implement” (4).
In marketing they have the “4 P’s,” which is product, price, place, and promotion, but in building a business they also have a set of “4 P’s.” Spence claims that the “4 P’s” to the foundation of a successful business are: Passion, Persistence, Practice, and Pattern Recognition. One must love their area of focus within a business; One must spend at least 7-10 years, or 100,000 man hours, to achieve area expertise; One must push themselves harder and harder by doing “deliberate practice;” Finally one must, after years of plenty of experience, start seeing patterns emerge and quickly decide what is the best path for the organization.
Chapter 1(Vivid Vision)
At the beginning of chapter one, Spence states that “having a clear, vivid, and compelling vision, the first principle of business success, is without question an essential component in building a successful company”(17). This statement could not be truer given the fact that any company or corporation that starts from the ground up MUST have a marketing plan. A marketing plan usually consists of a SWOT analysis and a mission statement. Spence goes into a little more depth, yet he simplifies the fundamentals on how to create vision, mission, purpose, core values, and guiding principles. However, many companies use different terminology for the same thing.
A vision statement is what an organization wants to become. For example: Subway wants to become the industry leader in foot long sub sandwiches. A mission statement describes what a certain new organization is all about. For example: Subway wants to provide exceptionally fresh meats and cheese that separate our business form other sandwich shops. A values statement is an outline of “core beliefs, behaviors, and commitments of an organization” (Spence 18). For example Subway’s core values could include, but not limited to: Compassion, Safety, Excellence, Freshness, Professional sandwich building, Sanitation.
“The four biggest issues for many business leaders are a lack of well-communicated vision, lack of courageous communication, toleration of mediocrity, and poor execution of key plans and ideas” (Spence 28).
Chapter 2(Best People)
The future of any company is straightforwardly tied to the ability and people you have working with you. Throughout Spence’s experiences in the business world and hundreds upon thousands of research studies he has conducted “clearly demonstrate that no organization can survive unless one of their major strategies revolves around talent management” (37). Without the proper staff or group of individuals that do not show their talent or skill will directly lead to any company’s downfall.
The simple formula for a business to succeed is “awesomely simple:” Talent X Culture = Profit. In order to figure out what encompasses talent, one must implement the “five c’s.” The five c’s consist of: competence, character, collaboration, communication, and commitment. In order to figure out what encompasses culture, one must focus on what attracts and motivates top talent. Culture is focused on meaning, respect, empowerment, transparency, and fun.
Chapter 3(Robust Communication)
One of the biggest problems in all businesses is a “lack of a clear and well-communicated vision and key strategies” (Spence 65). Some of the companies that John Spence has worked with that he has seen communicate well build a culture that is highly valued at certain aspects of communications such as: Honesty, which means that you tell the truth all the time whether it be good news or bad news; Empathy, means not only to be honest, but brutally honest and to shoot straight with people and do not “shoot them between the eyes”(Spence 67); Courage, means that companies have the courage to put rough topics on the table for discussion rather than letting a “bad thing” go away on its own; Safety must be promoted as a means that even though employees sometimes fear the thought of brining up bad news up at a meeting the manager or supervisor must make it clear that they will be safe. Intellectual Rigor comes into play when not only should the people and employees be safe, but also their ideas should come to light and the company’s culture becomes influenced by this. Finally, transparency is very important in that it is the trademark of a great organization. Companies that are transparent share as much information as they can with their stakeholders.
Spence also talks about the key skills for superior communication which can be expressed by seven key ideas, which include: body language, the four levels of listening (ignoring the other person, listening while distracted, focused listening, and deep listening), sensory modes, logic versus emotion, hot words, dealing with conflict, and the five stages of conflict (empathetic listening, I-statements, finding common ground, positive redirection, and no alternative).
Chapter 4(Sense of Urgency)
Having a sense of urgency is one of the key determinants in most businesses today that strive for competitive advantage. Seizing opportunities when they present themselves is the key to one simple facet of business: speed equals success. Sped in the business world is indicative to satisfying a customer’s “needs” because, as we all know, people are generally impatient and they want things ‘now!” Spence states that the key to an agile organization is “clear direction + free flow of information + fast decision making” (103). Having a clear direction guide the business, free flow of information will communicate all decisions through the business, and a fast decision making give the business its sense of urgency.
This chapter also discusses the four levels of decision making. A level one decision is one that you own completely as the employee. Decision making at level one should be very easy without any general input from others and one should be confident and quick to make these decisions. Level two decisions making is one where you get some advice from the appropriate person in an organization. Level three decision making entails making decisions as a team where all members and/or parties have some form of input in the decision making process. Finally level four decisions is “my decision,” meaning that one will ask for thoughts and opinions from other members of the team or group, but ultimately the decision is yours and what you say is the final word.
Chapter 5 (Disciplined Execution)
This chapter discusses the “Nine Steps to Ensure Disciplined Execution.” Step one involves visions and values which explains on where the organization is and how it will “behave” along the way to success. The second step is having a strategy, which is according to Spence, “one of the essential elements of creating a culture of disciplined execution” (133). Third step is commitment and this involves all the stakeholders be committed to success in all steps of the business process. Fourth step includes alignment and it talks about SMART goals setting. SMART is an acronym for making decisions: Specific, Measurable, Agreed On, Realistic, and Time Bound. Step five is having systems, these include: JIT, TQM, Six Sigma, and Lean Manufacturing. The Sixth step is communication of priorities and it involves communicating all visions to each member, stakeholder, or whomever is involved in the organization on why it is important to stay on track of the organizations goals. The seventh step is offering the proper support and training of individuals. Step eight involves adjustments and innovation, which mean to organization must be quick witted to adapt and overcome certain situations innovatively. Finally, step nine is reward and punishes, which means that rewards should be just as substantial that the disciplinary actions one takes in an organization.
Chapter 6 (Extreme Customer Focus)
The foundation of this chapter states that “great customer service is the foundation of building a truly great company” (Spence 166). One must focus intensely on the customers because that is the foundation of all businesses. Leaders of organizations should believe strongly that giving customers a exceptional experience while transacting business will lead to astonishing profitability. Employees should adopt an attitude to where they are “customer focused,” and those attitudes and behaviors should be rewarded on a consistent basis.
The four key principles to any successful business are quite simple: show up on time, keep promises, be extremely polite, and give a little bit more than is expected of you. Of course employees must show up on time, that is kind of an obvious gambit. Being extremely polite is another easily understandable concept because you don’t want your employees doing stupid things. Keeping promises is just a stand ethos that all companies and corporations should adopt for integrity purposes. AND giving more than what is expected of you will take you far. People that dot he bare minimum to succeed in life often find themselves with the bare minimum. Spence is as strong believer that you get out of life to what you put in it.
Conclusion
In conclusion this book covers plenty of ground on the area of business. By reading the book one can learn from its teachings, but it is another thing to not implement the book’s teachings. Spence is a very experienced business leader and advocate for business ethics. Spence has had a “two business book a week habit” for twenty years so he is a formidable expert because he has a “been-there-done-that” attitude.
By adopting the “awesomely simple” ideas a business can succeed if they just stick to the basics. The true definition of insanity is “doing the same things over and over again and expecting a different result.” Failing business must learn to adopt Spence’s teaching and implement them in order to become successful.
Personal Insights
Why I think:
The author is one of the most brilliant people around…or is full of $ %, because:
I think John Spence is one of the most brilliant people around because of all of his experiences. He has had a two business book a week habit for nearly twenty years now. John Spence has turned countless organizations around and made failing businesses profitable again. Spence also has had many stakes in many companies and has been on numerous business advisory boards all over the world. Spence’s book turns very easy and simple concepts easily implementable.
If I were the author of the book, I would have done these three things differently:
1. I would have not focused too much on the effectiveness audits. Again, I am only a student and this book was written to people who are in business.
2. I would have had more diagrams and examples of what the author was talking about in some of the chapters. For example: he gives you formulas, but doesn’t do any calculation on it.
3. I would have made a more understandable table in Chapter four (sense of urgency). Spence draws a “tree-like” diagram and I can’t understand it for the life of me.
Reading this book made me think differently about the topic in these ways:
1. I realized that having core values and a strong mission statement really does make most business go far. It is a strong blueprint to start off a new business
2. Having the best most qualified people will make any business go far. It’s is not about who you know, but what you know.
3. If only we lived in a perfect world where our rewards systems in companies were just as strong as the disciplinarian systems.
I’ll apply what I’ve learned in this book in my career by:
1. I will make sure to not do the bare minimum. You get out of life by what you put into it.
2. I will make sure I will be the most qualified individual when going to apply for a job.
3. By having strong ethics, good morals, and honest communication these, these things will take you far in life.
Here is a sampling of what others have said about the book and its author:
“Can business success really be Awesomely Simple? The answer is an enthusiastic YES! if you apply John Spence’s lessons. Read this book. Have everyone in your organization read this book. Most important, apply its lessons, and you, too, can deliver amazing results.” (Randy G. Pennington)
“What if you could have the accumulated knowledge of 20 years of business consulting experience and 200 business books in the palm of your hand? That’s exactly what John Spence has done with “Awesomely Simple” (Anonymous)
Bibliography
Spence, John (2009).Awesomely Simple: Turning Essential Business Strategies for Turning Ideas Into Action. San Francisco: Jossey-Bass.
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Contact Info: To contact the author of this “Summary and Review of Awesomely Simple: Essential Business Strategies for Turning Ideas into Action,” please email bradley.andersen@selu.edu.
Biography
David C. Wyld (dwyld.kwu@gmail.com) is the Robert Maurin Professor of Management at Southeastern Louisiana University in Hammond, Louisiana. He is a management consultant, researcher/writer, and executive educator. His blog, Wyld About Business, can be viewed at http://wyld-business.blogspot.com/. He also serves as the Director of the Reverse Auction Research Center (http://reverseauctionresearch.blogspot.com/), a hub of research and news in the expanding world of competitive bidding. Dr. Wyld also maintains compilations of works he has helped his students to turn into editorially-reviewed publications at the following sites:
Management Concepts (http://toptenmanagement.blogspot.com/)
Book Reviews (http://wyld-about-books.blogspot.com/) and
Travel and International Foods (http://wyld-about-food.blogspot.com/).
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Written by David Wyld
Professor of Management, Southeastern Louisiana University









